Privacy Policy

Privacy Policy for Middltrack and Middltrack Driver

This Privacy Policy describes how MiddleTrack collects, uses, and shares personal information when you use our mobile applications MiddleTrack Rider App and MiddleTrack Driver App (collectively, the "Apps").

Information Collection and Use

MiddleTrack collects and uses personal information to provide and improve our services. Below are details on how each app handles your information:

Middletrack:

• Personal Information: We collect personal information such as your name, phone number, email, and payment information to facilitate service requests and transactions.
• Location Data: We collect real-time location data to provide accurate ETA updates and track the driver's location for the requested tow service.

Middletrack Driver App:

• Personal Information: We collect personal information such as your name, phone number, email, driver's license details, and vehicle information for driver registration and job management.
• Location Data: We collect real-time location data in the background to track your position, optimize routes, and ensure operational efficiency.

The Apps may use third-party services that may collect information used to identify you. Links to privacy policies of third-party service providers used by the Apps:

Permissions and Uses

Middletrack:

• INTERNET: Required to connect to the internet for accessing app services and data.
• ACCESS_NETWORK_STATE: Needed to check the network state and ensure proper internet connectivity.
• ACCESS_FINE_LOCATION: Used to obtain precise location data for accurate ETA updates and driver tracking.
• ACCESS_COARSE_LOCATION: Used for obtaining approximate location data when precise data is not available.

Middletrack Driver:

• INTERNET: Required to connect to the internet for accessing app services and data.
• ACCESS_NETWORK_STATE: Needed to check the network state and ensure proper internet connectivity.
• ACCESS_FINE_LOCATION: Used to obtain precise location data for accurate route navigation and job management.
• ACCESS_COARSE_LOCATION: Used for obtaining approximate location data when precise data is not available.
• ACCESS_BACKGROUND_LOCATION: Necessary for continuous location tracking in the background, ensuring accurate and real-time updates even when the app is not in the foreground.
• FOREGROUND_SERVICE: Allows the app to run a foreground service for continuous location tracking and real-time updates.
• FOREGROUND_SERVICE_DATA_SYNC: Ensures data synchronization in the foreground service for up-to-date location tracking and operational efficiency.

Log Data

We want to inform you that whenever you use our Apps, in case of an error, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, configuration of the app when utilizing our Apps, the time and date of your use of the Apps, and other statistics.

Security

We value your trust in providing us your personal information; thus, we strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

These Apps may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at (Muhammad Tahir Aman Gul)info.middletrack@gmail.com.